Back for 2023, Salon Business Expert Liz McKeon is delighted to re-launch one of her best-selling, five-star courses – Start Your Own Business Mystery Client Shopping 2 x Day Programme.
The course was created in mind for those interested in learning how to become a professional industry mystery client shopper and for team managers who are keen to maintain quality in their business.
The purpose and benefit of mystery client shopping is to provide feedback and show the business owner where they can up their game and ultimately increase turnover by focusing and improving client satisfaction. Another benefit of being a professional mystery client service provider is that it is a cost-effective business start-up with unlimited earning potential and business opportunities.
Mystery Client Service is a customised consultancy service to enable you to know how it feels to be a client in your business. This is the starting point for any business wishing to streamline, improve quality and delivery of service. Attention to detail is paramount, and constructive feedback is given in every area of service, from initial booking call to close of sale. This is not about catching out a staff member. It’s about running a business well. Most companies have training processes in place, and this is a good way of seeing whether the message has been getting through. It also flags issues that may become problems down the line.
Commenting on the re-launch of the programme, Liz McKeon, said, “I am so excited to bring this programme back for 2023. The last time we launched it, it was a great success and with quality control continuing to be an incredibly important area within business, and essential for business growth and gaining loyal clientele, it was evident that a course like this is needed as we propel further into 2023 where business owners are looking to provide the best level of service possible to their clients whilst increasing sales and stimulating business growth.”
The programme overview will include everything from identifying market opportunities to getting the bookings and identifying where you want to position your business services. For a low set up cost of 1,500 euros, it will allow you to start a whole new career and it will give you unlimited potential. This is a great opportunity for those who are keen to stay in the industry, start their own business and create a whole new revenue stream. Liz has identified a huge need for this service in the marketplace where business owners are looking to learn how to start a business, grow a business, do the service and much more.
To become a mystery industry client shopper there are a few key skills you should have – great communication skills, fantastic memory as details are really important for salon reports, to be extremely discreet and lastly to have great interpersonal skills to be able to work with employees and clients during the audit. If you meet this criteria, please get in touch by using the details in the link below.
Dates: May 10th & 11th
Times: 10am – 5pm
Location: Liz McKeon HQ, Drinan Enterprise Centre, Swords, Co Dublin Fee: 1,250 – single payment or 1,500 – payment plan
Applications can now be made at: bit.ly/3mDKyO9
