SalonEVO Magazine

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Patch Testing Made Easy with the Colourstart and Phorest Salon Software Automation

 Patch testing is a crucial step in the customer’s journey; however, it can be a time consuming process for both the salon and their client. This is where Colourstart steps in, with a simple-to-use solution. Better yet, Colourstart now officially integrates with Phorest, the leading salon software for hair, beauty and aesthetic businesses. 

Colourstart offers the only clinically proven test for allergy to hair colour (PPD) licenced by the Medicines and Healthcare Products Regulatory Agency (MHRA). Clients activate their Passport Profile by completing a Colourstart test when they first join. Once set-up, Colourstart Passport clients have the freedom to enjoy friction-free professional colour using any brand in any Colourstart salon. 

Integration Snapshot: 

● Colourstart to match client details in Phorest against their patch test database, checking for successful patch test history. 

● Colourstart to send out automated patch test requests in the event of no patch test history. 

“We are fully committed to ensuring both the salon and client journey is seamless and we recognise that for many salons, Colourstart is an integral part of that journey. We understand the importance of client safety and data in the salon, and we are therefore delighted to now officially integrate with Colourstart, ” says Phorest’s Senior Product Manager, Cahir Hennessy. 

Technical Lead for Colourstart Passport, Martin Dick, believes this is a genuine breakthrough for Colourstart. “Phorest recognising customer demand for Colourstart is a significant advancement, highlighting the hairdressing profession’s commitment to skin testing. The integration will fully automate day-to-day tasks when operating Colourstart. Therefore, keeping skin testing data in one place, improving their operational efficiency, and ensuring the safety of their customers,” he says. 

One salon which has been seeing the benefits of the new integration is Not Another Salon in London. “The entire process could not be easier. It saves me time and keeps information clear. With Colourstart & Phorest working together the automation has made our client journey much clearer and simpler. From our side it takes care of inviting clients to join, redeeming passports automatically and reminding them when it’s time to retake their screening questionnaire, leaving one less task for the salon to worry about each day and allowing more focus on customer care which we value highly here at Not Another Salon,” says Bladon Moriarty, Manager of Not Another Salon. 

Phorest Salon Software was born on the salon floor and bred to help owners and their teams thrive. Founded by CEO Ronan Perceval in Dublin, Ireland, in 2003, Phorest has earned recognition as one of the fastest-growing technology companies in the hair and beauty industry and is honoured among the Deloitte Fast 50. Phorest serves nearly 10,000 businesses globally and over 160,000 beauty professionals across 10 regions. 

For nearly two decades, Phorest has supported and enabled salons, spas, and clinics to manage, market, and grow their businesses. The company collaborates with real hair and beauty teams every day to build technology solutions that will make an impact.For further information on Colourstart email, visit or call 0330 3905888. 

For further information on Phorest email, visit or call +44 (0)207 100 9290.