The NHBF, have released the following statement updating members on the latest ruling by the Supreme Court on insurance claims.
“On 15 January 2021, The Supreme Court ruled that policy holders with certain types of insurance policy can make a business interruption claim due to the pandemic. It has told insurers to pay out in these cases as soon as possible.
However, we were very disappointed to hear that Salonsure policy holders were told this decision did not apply to them, and they would not receive any payments under the ruling.
We asked our lawyers to check this, but unfortunately, they have confirmed that this is correct. The wording of the policies means they do not cover business interruption or compulsory closure due to the COVID-19 pandemic.
The NHBF is reflecting on what we can do next and will get back to you shortly with a further update.”
Find out more details about the Supreme Court ruling on the Financial Conduct Authority’s website.
If you are unsatisfied with how an insurer responds to a complaint, you can contact the Financial Ombudsman.